Senior Care Worker

Domiciliary Care may include routine tasks within or outside the home, personal care of the client and other associated domestic services necessary to maintain an individual in an acceptable level of health, hygiene, dignity, safety and ease in their own home.
 
In addition to Care Worker duties responsible for ensuring high quality standards of care are evident within your area and assisting the Operations Team Leader with the management of staff, liaison with Service Users and relevant Trust personnel as required.

Key Responsibilities of the job: 

As A Care Worker I will: -

• Meet the needs of Service Users across Northern Ireland as directed by Extra Care
• At all times work in accordance with Extra Care Policies and Procedures.
• At all times work in accordance with Extra Care Policies and Procedures in line with Supporting People Guidelines in the delivery of Supporting People Services.
• At all times work in accordance with the Standards of Conduct and practice for Social Care Workers as laid down by Northern Ireland Social Care Council.
• At all times comply with and promote the Purpose, Vision and Values of Extra Care.
• Encourage and promote Service User independence, giving choice and upholding individual rights and dignity.
• Complete all hours and tasks as allocated on my rota and ensure they are conducted in accordance with the time allocated and tasks as detailed in the Care Plan.
• Promote safe practice at all times and ensure that all equipment provided is used for its intended purpose and in accordance with training, Risk Assessments and Extra Care Policies and Procedures.
• Assist Service Users to carry out self-care tasks including getting in and out of bed, washing, dressing, showering, oral hygiene, continence care, catheter and stoma care.
• Prompt, remind or administer medication as appropriate.
• Provide a sitting service for a period of time to carry out tasks and provide company to the Service User.
• Prepare and provide meals and drinks in accordance with Care Plan.
• Complete good quality and accurate records in accordance with Extra Care`s Policies and Procedures.
• Report any accidents/incidents accurately and in a timely manner.
• Report immediately if access has not been gained to a Service User’s call
• Report and record any concerns or changes regarding the wellbeing of a Service User in a timely manner.
• Treat all information regarding colleagues, Service Users and their families, which may be gained in the course of the role, with respect and in a confidential manner.
• Participate in formal, informal, individual and group supervisions/meetings as required.
• Participate in training as required.
• Ensure NISCC Registration is maintained.
• Carry out any other duties as may be allocated from time to time.

As a Senior Care Worker, I will: -

• Promote a caring environment for Service Users in the delivery of the Domiciliary Care Service.
• Contribute to management of  the Service User caseload as directed by the Operations Team Leader.
• Assist with the production and distribution of timely and accurate rotas for the service.
• Complete relevant paperwork for client and Care Worker interactions.
• Review and check Care Worker report sheets, highlighting any concerns, issues or lessons learnt to Operations Team Leader.
• Be aware of factors which may cause services to be disrupted or are obstacles to improvement, and report these to the Operations Team Leader and to take appropriate measures to minimise their effects
• Provide support and staff development to the Care Worker team.
• Provide first line advice to the Care Worker team.
• Be involved in first line management duties, such as Fact Finds, absence managment, Return to Work Interviews.
• Contribute to the recruitment process for Care Workers and Operations Team Leaders in accordance with Extra Care’s policies and procedures.
• Contribute to the delivery of appropriate training and development.
• Contribute to the induction training of new staff.
• Contribute to the supervision and support of staff in the workplace.
• Provide accurate and timely information to colleagues to optimise use of available resources and existing competence of staff to ensure that objectives and priorities are met.
• Represent Extra Care in a professional manner at staff, stakeholder, internal and external meetings as necessary.
• Contribute to compliance with legislative and regulatory requirements and Domiciliary Care Standards with particular focus on careworker practice, contact with Service Users, service information etc.
• Contribute to Operations Team Leader Meetings and Care Worker Team Meetings.
• Promote team working across Extra Care as an organisation, e.g. peer review.Contribute to the Operations Team operating within the organisational ethos and customer focus values.