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Job Description
Job Title: Sales Assistant
Location: SVP, Rosemary Street and Antrim Road, Belfast
Hours: 37.5 hours per week, Mon-Sat
The Sales Assistant is responsible for assisting in the day to day running of the SVP shop, maintaining standards and achieving sales through effective sales techniques and contributing to the sustainable profitability of the shop.
Stock
Assist with adequate levels of stock.
Assist with stock on display.
Assist with all displays, presentation and promotions.
Ensure all stock on display is of the highest quality and is clearly priced.
Set and maintain high standards of cleanliness and tidiness on the shop floor and in the sorting room.
Price furniture, etc., for resale.
Liaise with Society members in the organisation and delivery of furniture granted by Conference.
Staff
Strictly apply all work procedures and standards and ensure they are maintained.
Ensure customer service is of the highest standard.
Deal with customer complaints efficiently and according to the Customer Service Policy.
Ensure shop opening hours are adhered to.
Ensure staff purchases policy is adhered to.
Ensure Society’s Health and Safety Policy is strictly adhered to, that Risk Assessments are carried out and that all staff are provided with full and timely information on H&S issues.
Salvage
Record and pack salvage for collection.
Ensure payment is recorded.
Other
Complete any paperwork as necessary.
Ensure all sales are registered and documented on the same day.
Implement and control adequate security systems for the protection of staff, stock and cash.
Report any problems or staff/volunteer misconduct immediately to the Management Committee.
Carry out stocktaking where necessary and report results.
Comply fully with all decisions of the shop management committee.
Essential Criteria
The job holder must have the following:
1. Holds five GCSEs or equivalent including Maths and English at Grade C or above.
2. Proven experience in stock control.
3. Proven experience in customer service delivery.
4. Proven experience in financial matters, including cash reconciliation.
5. Proficient in IT – MS Word, Excel, PowerPoint
6. Flexible ‘can do’ attitude, the ability to adapt to change and interact with people.
Desirable Criteria
1. Experience working in retail within the charity sector.
Skills to be tested at interview stage
Excellent organisation skills
Excellent communication and interpersonal skills
An ability to work well under pressure, resilient.
An ability to display empathy, patience and a well-developed sense of humour.
Ability to be flexible in approach and towards the role.
Ability to maintain confidentiality.
How to apply
For an application pack please go to www.svp.ie/jobs.
Applicants must complete and submit an application form to be considered for the post. CVs will not be accepted.
The closing date for applications is 12 Noon on Wednesday 8 January 2020.
Reference ID: SAB/12/19
Closing Date
12:00pm
Contact Details
Society of St Vincent De Paul
196 - 200 Antrim Road
Belfast
BT15 2AJ
United Kingdom