Project Support - Jobmatch

The Jobmatch Programme is part funded by the European Social Fund and Department for Economy.

Job Purpose

Working in partnership with members of the Jobmatch Team to support the short and long-term unemployed, helping those who are marginalised including ex-offenders, those with drug and alcohol issues, carers, the economically inactive and those who have not reached the threshold for other government initiatives

Core Duties and Responsibilities

• Speak to potential referrals, provide CV building support to participants (‘drop-in’ and appointments)

• Speak to potential referrals, assist with job search activities including trawling vacancies and job applications

• Provide administrative services to the Jobmatch Team including processing, photocopying making and receiving calls, ensuring that records and statistical information is readily available

• Maintain and develop the ICT Systems including security and back up

• Use a variety of software packages, such as Microsoft Word, Outlook and Excel, to produce correspondence and documents and assist participants with job search activities

• Work in a confidential and professional manner responding to sensitive issues that ensures participant welfare and safety is of paramount importance and subject to safeguarding guidelines

• Be quality and target driven, ensuring all DfE/ESF and organisational targets, deadlines and standards are achieved and consistently achieve set individual objectives, targets and KPI’s

• Develop and maintain excellent working relationships with relevant statutory, community and voluntary organisations

• Maintain accurate records of work undertaken with participants that contain detailed up-to-date engagement notes, full details of specific interventions, evidence of positive outcomes etc.

• Ensure that all information and statistics are completed to the standards and deadlines stipulated by the funding bodies

• Ensure the accuracy and completion of all administrative forms, reports etc. is provided in a timely manner

• Ensure high levels of customer service are maintained through effective communication with employers, clients and other stakeholders as required

• Demonstrate a commitment to the safeguarding of ‘Adults at Risk’, reporting issues as they arise

• Develop and sustain effective working relationships within the Jobmatch Team, Network Personnel and other stakeholder groups e.g. attending team meetings, networking events, etc.

• Undertake CPD activities which enhance individual and organisational performance, maintaining/developing relevant skills to the highest professional standards

• Adhere to and uphold Network Personnel’s Code of Conduct, policies, procedures and values at all times including Equal Opportunities, Health & Safety, Data Protection, Lone Working, Confidentiality etc. and provide these policies to clients

• Undertake regular, formal reviews with the line manager, reflecting on targets, performance and practice

• Any other related/reasonable duties as required by management and/or the business objectives.