Job | Part Time

Parent Support Officer For Parentline NI - Regional Parenting Helpline Service

Children in Northern Ireland

Information, Advice & Advocacy
£22,627 pro- rota (NJC point 13)
PARENTLINE NI is a Regional Helpline and Face to Face service delivered throughout Northern Ireland, providing support, advice and guidance on issues relating to parenting.

The following role is required to support the delivery of our service via telephone, online and face to face:

  • Parent Support Officer (8-16 hours per week available, hours and work pattern to be agreed with successful candidate)

Parent Support Officers are employed to deliver confidential support, advice and guidance to parents and other family members on any issue relating to parenting via the telephone, email, web chat / instant messenger / zoom and face to face support as part of Parentline NI.  The post holder will have responsibility for assessing parent need, providing ongoing support as required or sign posting parents/carers to the most appropriate agencies to meet their needs. 

As an equal opportunities employer, we particularly encourage applications from males and/or African, Asian and Eastern European communities as they are currently underrepresented at this level in this area. All appointments will be made on merit of skill and experience relative to the role.

Interviews of those shortlisted will be held on Wednesday 2nd June 2021. 

Closing Date

Wednesday / 19 May 2021 12:00pm

Contact Details

3 Glengall Street
BT12 5AB
United Kingdom


Job description for PSO May 2021.docx Application form pso May 2021.doc Fair Employment Monitoring Form.doc