MACS Muddy Paws Worker (Shop Supervisor)

Our Culture..

“At MACS young people are at the heart of what we do. We encourage an interdependent way of living. We see the value in making mistakes. We actively encourage personal and professional development so that our young people and staff can reach their fullest potential”.

 

Interdependence: MACS recognize that as social creatures, we cannot exist totally independently from others.

Personal Growth and Development: We invest in our staff and young people, challenge their thinking and encourage training to increase skills and knowledge.

Risk Taking and Making Mistakes: Our ethos and belief is that it is OK to make mistakes and by examining what went wrong, we can improve and use the learning.

Self Determination and Autonomy: MACS employ experienced and skilled staff that we trust to make appropriate decisions to work effectively and safely with our young people.

Judging Others: MACS recognizes that judgements are natural, however we ensure that ours are examined and explored in a way that results in a positive outcome for all.

Communication: We have a friendly, relaxed, engaging and warm attitude that fosters positive communication between young people and the organization as a whole.

Trust and Integrity: We earn trust from young people and other professionals by consistently delivering top quality services, underpinned by a core value of trust and integrity.

Involving yourself: MACS welcomes input from all staff and young people and encourages participation in having your say and embracing new opportunities.

 

How we do things around here..

• No dress code
• You must take a lunch break
• We all eat together when we can
• There is no deference towards managers, we are all equally important in carrying out the work
• We get to know each other
• There are no set times for breaks, as long as you get the work done
• Come up with ideas and we will try to see if they can be implemented
• Make your space your own
• Have a laugh

 

 

MUDDY PAWS WORKER (Shop Supervisor)

FULL TIME, FIXED TERM (for 12 Months)

 

MACS Muddy Paws is our newest service, which involves delivering a 3 hour Walk, Wash and Play package in our shop at 144 Cregagh Road in partnership with our young people and volunteers.

It was set up to help young people tackle their social isolation, improve their mental health, gain skills and qualifications in customer service, business administration and animal care and help build their confidence, self-esteem and build their work and volunteering experience.

The MACS Muddy Paws Worker will deliver MACS Muddy Paws walk, wash and play session’s package to customers with support of young people and volunteers. The worker will also have daily management responsibility of the shop which will include managing customers, dogs, including bookings, social media updates, customer information and bookings calendar.

 

SKILLS AND KNOWLEDGE REQUIRED BY POST HOLDER:

 

CRITERIA 1     

• Professional Qualification in any of the following areas: Business Administration/Management, Hospitality or Youth and Community Work

WITH

• 1 years’ experience of working in retail/business environment including dealing directly with customers, stock management and managing petty cash

 

OR

 

• 3 years’ experience of working in a retail/business environment including dealing directly with customers, stock management and managing petty cash

 

CRITERIA 2     

• 1 years’ experience of working with young people

 

CRITERIA 3     

• 1 years’ experience of managing staff or volunteers

 

CRITERIA 4     

• Ability to work on your own initiative and make decisions(autonomous) in a responsible and accountable manner and exhibit excellent team working capabilities

 

CRITERIA 5     

• Understanding of dog breeds and animal handling

 

CRITERIA 6     

• Excellent Customer service skills and understanding of customer needs

 

DESIRABLE CRITERIA

• A full current driving license and access to a car is required so as to be able to meet the requirements of the post in full
• Experience or Qualifications in animal grooming, training or handling

 

Hours of Employment:          35 Hours per week

 

Salary: £21,388 per annum & pension at 4% of salary

 

Closing Date: Friday 27th September 2019 at 09.30am

 

To obtain an Application Pack please: See attached link to our website for Application Form and Job Description or alternatively email [email protected] for any additional queries.

 

Attractive Terms and Conditions!

At MACS we value staff work life balance. We offer many Flexible Working Options, Family Friendly Work Arrangements, 30 day + stats leave entitlement, competitive Maternity Leave and Sick Pay Package.

We offer competitive salaries and higher than average pension contributions.

These are just some of the many benefits of working with MACS!

We are Employers for Childcare Family Friendly winners 2015, 2016 and 2017. We have attained Investors in People Health and Wellbeing and Gold Awards and are Irish News Awards Workplace Wellbeing Winners 2017!