Income Manager

About us

We are one of NI’s leading providers of high quality housing and supported housing services and our aim is to make a real difference to the lives of the people living in our homes. You’ll be joining us at a really exciting and busy time. In the next three years we will be delivering transformational change, with a focus on our customer offer, digital technology with new ways of working and providing even more homes!

About the role

As the Income Manager, you help us to look after our income carefully to support us in achieving

our ambition to provide more quality homes. You will lead the team in supporting our tenants by managing the income from rents, service and other charges against agreed targets. This will be achieved by delivering a best in class income recovery strategy, providing excellent customer service and by managing, leading and inspiring the income team and colleagues to come up with innovative and efficient solutions.

A bit about you

To be successful, you are a strong candidate with extensive knowledge of credit control/income maximisation approaches/techniques and leading & managing a team. You have experience of working in an income management or credit control role and may have a relevant third level qualification (e.g. finance, accountancy, law, housing).  You are able to set strategic priorities, confident with change and able to manage and prioritise a busy workload. Last but not least, it is also about the right attitude in line with Clanmil’s values and a strong desire to provide a great customer service to our tenants!

A bit about our offer

We are an award-winning employer who is committed to make a difference to the lives of our tenants and the communities in which we live. In addition to the salary, we have a range of other benefits including a hybrid pension scheme, city centre parking or city centre allowance, an amazing work life balance package with flexi time and generous annual leave. We also provide a positive working environment with great colleagues here we encourage our employees to continuously grow and develop!

Want to apply?

Great! All you need to do is let us know more about what you will bring to the role, your experience and for you to tell us how you live our values.  To obtain an application pack, please visit Clanmil’s website or contact us on 028 9087 6011/ [email protected].  In your pack you will find a full job description and job specification for the post.

Closing Date:  Monday 4th November 2019 at 12 noon

Interview Date:  W/C Monday 25th November 2019