Job | Full Time

Family Support Manager

Autism NI

Management
£31, 895 per annum
37.50
Autism NI seek to employ a Family Support Manager to manage and progress the strategic development of family support programme, including the Helpline and information services and day-to-day operations. 

Family Support Manager

 

 

Reporting to:Director of Family Support

Base: Autism NI, Donard, 1 Knockbracken Healthcare Park, Belfast

NJC Salary Scale:£31, 895 per annum

Hours: Full-time (37½ hours) with an element of weekend and evening work for which time off in lieu will be given.

 

Main purpose of job:

To manage and progress the strategic development of family support programme, including the Helpline and information services and day-to-day operations. 

 

To develop networks and establish services to meet those needs as identified in the Autism NI Strategic and Operational Plans.  To identify resources to support agreed projects. 

 

To develop appropriate data capture systems to assist in monitoring activity, assessed and emerging need and assist in developing fundraising applications.

 

To manage and progress the policy development of the charity to integrate an equality agenda for autism within existing public bodies and initiatives to effect social change.

 

To further develop the advocacy role of the charity by identifying and quantifying issues and progressing agreed campaigns.

 

To identify and secure resources to support the above role and agreed projects. 

 

  1. Qualifications and experience required

 

    1. A third level qualification in a relevant social work or social care discipline.
    2. A sound understanding of autism and related interventions with at least 3 years post qualification practical experience of working directly with autistic people in a paid capacity.
    3. At least 3 years supervision and management experience, including experience of working to and understanding safeguarding, procedures and legislation.
    4. At least 3 years’ experience in advocacy and family support, including working with Family Support Hubs and Locality Planning Groups.
    5. Evidence of multi-disciplinary working.
    6. Experience of evaluating outcomes (including the use of Outcomes Star) at a practice and strategic levels.
    7. Working knowledge of ICT including all Microsoft Office applications (word, excel, powerpoint, outlook, internet, Teams and Zoom, etc.)
    8. Knowledge of the range of government and voluntary services available to meet individual needs, including awareness of local services and resources for autistic people and their families.
    9. Ability to work independently, be self-motivated, innovative and manage time and staff efficiently.
    10. Valid driving licence and access to transport appropriate for the post.  (Consideration will be given to candidates, who because of a disability, cannot hold a driving licence but they must have access to a mode of transport that allows them to fulfill the duties of the post).

 

  1. Desirable Qualifications and Experience

 

    1. A recognised qualification in autism
    2. Knowledge of key partnership and consultation networks e.g., PHA, CDSA,
    3. Knowledge of issues around social media monitoring
    4. Knowledge of current N Ireland legislation and strategic development e.g. Autism Act (NI) 2011, Autism Amendment Act (NI) 2022, DDA, The Children (NI) Order 1995, Education Order (NI) 1996, Education Act (NI) 2014, SEN and Safeguarding legislation and regulations.
    5. Experience and evidence of responding to public consultations from government agencies on behalf of employing agency.
    6. Knowledge of relevant UN Conventions, EU equality/rights law and related Commissions

 

  1. Specific Responsibilities

 

    1. Encourage and develop links with statutory and voluntary agencies in Northern Ireland to promote an equality agenda within the development of services for autistic people and to promote the development of Autism NI Family Support services.
    2. Oversee work with families in their homes and the community which safeguards and promotes the positive development of autistic individuals using a solution focused approach.
    3. Respond to sensitive issues in a confidential manner subject to safeguarding guidelines.
    4. Undertake ongoing evaluation of outcomes and impacts of early supports.
    5. Raise awareness of autism, the needs of autistic people and promote the work of Autism NI in Northern Ireland through the development of appropriate resources, media and lobbying campaigns.
    6. Identify opportunities to promote the charity.
    7. Assist the Director of Family Support with maintaining Autism NI’s grassroots lobby expertise and networks to ensure involvement of families and targeted representation to the NI Executive.
    8. Identify and secure funding opportunities to develop best practice equality, advocacy and family support services for autistic individuals and their families.
    9. Develop and apply effective communication systems within Autism NI to access key data, support case allocation and assessed need.
    10. Develop effective family support models that can be secured through recurrent contractual arrangements in collaboration with the Director of Family Support.
    11. Investigate and evidence the needs of autistic people and the range of appropriate service provision. Develop and implement effective and efficient strategies to meet the needs identified.
    12. Assist the Director of Family Support with the identification of need, development of fundable projects and procurement of resources to fund Family Support projects in Northern Ireland. 

 

 

 

  1. Management

 

To support the Director of Family Support in the following duties:

    1. Secure deadlines, timetables and progress reports regarding all funding applications and projects under your remit. Establish effective monitoring systems for the Family Support Department.
    2. Obtain regular budget analysis on key projects from Director of Finance.
    3. Provide regular progress reports based upon regular supervision with Family Support Team
    4. To contribute to and work towards achieving the Family Support targets agreed in the Autism NI Operational Plan.
    5. Keep up to date with changing relevant legislation and current developments on autism.
    6. Support the Senior Management Team in being responsible for the administration and running of the Central Office.
    7. Contribute to and attend organisational meetings as appropriate.

 

  1. Confidentiality

 

Maintain confidentiality for all areas of Autism NI, its staff and its work.  The nature of the work within the charity entrusts people with confidential information about autistic people, their families, carers and staff.  Any breach of confidentiality will constitute gross misconduct.

 

  1. General Responsibilities

 

    1. Co-operate with all Autism NI staff in maintaining good relationships with outside agencies and the general public in order to uphold the charity’s image and win increased support for its work.
    2. Promote a positive image of autism and Autism NI.
    3. Ensure that conduct within and outside work does not conflict with professional expectations of Autism NI.
    4. Actively support, promote and ensure awareness and observation of Autism NI policies including Equal Opportunities, Data Protection, Fire, Health & Safety and Safeguarding Protection.
    5. Co-operate with all Autism NI staff in maintaining harmonious inter-personal relations.
    6. Ensure the respect, dignity and rights of privacy of service users/clients as far as possible.
    7. Participate in regular Management, Support and Development sessions with the Director of Family Support and staff for whom you are responsible.
    8. Carry out any other duties as are within scope, spirit and purpose of the job, the title of the post and it’s grading as requested by the Director of Family Support.

 

NOTE:

 

The job description reflects the present requirements of the post.  As duties and responsibilities change and develop the job description will be reviewed and subject to amendment in consultation with the post holder.

 

 

 

EMPLOYEE SPECIFICATION

Family Support Manager

 

Essential qualifications and experience:

  • A third level qualification in a relevant social work or social care or educational discipline.
  • A sound understanding of autism and related interventions, with at least 3 years post qualification practical experience of working directly with autistic individuals in a paid capacity.
  • Evidence of multi-disciplinary working.
  • Experience of working to and understanding safeguarding, procedures and legislation.
  • At least 3 years supervision and management experience.
  • At least 3 years’ experience in advocacy and family support.
  • Knowledge of the range of government and voluntary services available to meet individual needs and awareness of local services and resources for autistic individuals and their families.
  • MS Office skills in the use of Zoom, Microsoft Teams, social media, email, internet, Word, Excel and PowerPoint
  • Excellent Presentation skills

 

Desirable qualifications and experience:

  • A recognised qualification in autism
  • Experience of working with the CYPSP Family Support Hubs and Locality Planning Groups
  • Knowledge of key partnership and consultation networks e.g. CYPSP, CDSA, PHA
  • Evidence of regular Safeguarding Training including as Designated Officer
  • Knowledge of issues around social media monitoring
  • Knowledge of current N Ireland legislation and strategic development e.g. Autism Act (NI) 2011, DDA, The Children (NI) Order 1995, Education Order(NI) 1996,Education Act (NI) 2014, SEN and Safeguarding legislation and regulations.
  • Experience and evidence of responding to public consultations from government agencies on behalf of employing agency.
  • Knowledge of relevant UN Conventions, EU equality/rights law and related Commissions

 

Personal qualities:

  • Good communication skills
  • Ability to work independently and be self-motivated
  • Organisational skills and ability to manage time effectively.
  • Empathy
  • Tact and diplomacy
  • Ability to encourage and motivate others
  • Confidentiality
  • Commitment to Equal Opportunities

 

Working conditions of this post are indicated below:-

 

Travel

  • Will be required to travel throughout Northern Ireland in order to attend meetings, training or conferences and to visit groups, etc.
  • May be required outside Northern Ireland to attend meetings, training or conferences etc.

 

 

Anti-social hours

Occasionally may be required to work outside usual working hours. There is a “Time Off in Lieu” policy and procedure.

 

Working environment

Based at Autism NI, Donard, Knockbracken Healthcare Park, Belfast BT8 8BH

 

CLOSING DATE: MONDAY 6TH JUNE 2022 @ 12PM

Closing Date

Monday / 06 June 2022 12:00pm
12:00pm

Contact Details

Donard
Knockbracken Healthcare Park
BELFAST
BT8 8BH
United Kingdom

Files

APPLICATION PACK FSM May 2022.doc FS Manager May 2022.doc Employee Monitoring Questionnaire_0.docx