Complementary Therapy Coordinator

Main purpose of job: The Complementary Therapy Coordinator will be required to coordinate, develop and evaluate complementary therapy service provision within Bridge of Hope in association with relevant colleagues.
 
Main Duties and Responsibilities
1.    To coordinate and develop Complementary Therapy services for Ashton’s Bridge of Hope project.  
2.    To provide supervision for all sessional complementary therapists on a bi-monthly basis.
3.    To ensure that all Complementary Therapy clients’ needs are met and if necessary signpost to other relevant external services.
4.    To ensure good governance in all aspects of Complementary Therapy services and keep abreast of any changes or developments in policy, legislation, professional standards and best practice and communicate these to senior managers within Bridge of Hope.
5.    To ensure safe, professional and welcoming environments for Complementary Therapy service provision and ensure all relevant health and safety processes are met in all Bridge of Hope clinics.
6.    Monitor policies and procedures to ensure that they are up to date and meet best practice.
7.    Assist the Operations Manager with procurement of sessional Complementary Therapists.
8.    To provide ongoing support to the Clinical Lead and Operations Manager in relation complementary therapy service delivery.
9.    To liaise and support the Operations Manager with the recruitment and selection of sessional therapy practitioners.  
10.    To manage referrals for complementary therapies including conducting initial triage assessments to assess suitability for service where necessary and to contribute to the holistic assessment of clients referred for Complementary Therapies. 
11.    To develop and maintain robust systems of evaluation to assess impact of services for clients including the Measure Your Own Medical Outcome Profile (MYMOP).
12.    To ensure recording of all relevant service related data to allow for the provision of accurate monitoring and evaluation information to relevant colleagues as and when required. 
13.    To ensure adherence to all Bridge of Hope processes and procedures and other guidelines (including CVSNI and FHT) by sessional complementary therapy practitioners.
14.    To develop partnership working with other Complementary Therapy Coordinators to develop shared training opportunities.
15.    To develop and deliver a programme of training for complementary therapists both on relevant clinical practice and on maintaining their own safety.
16.    To ensure safe practice for the protection of clients, staff and sessional practitioners including the safe storage of complementary therapy resources.
17.    To attend regular team meetings and line management.
18.    To maintain current membership with the Federation of Holistic Therapists. 
19.    To work within a multi-disciplinary team providing support to practitioners and colleagues as and when required. 
20.    To promote services and attend meetings as and when required.
21.    On occasions you may be required to provide complementary therapy services. 
This job description is not incorporated into the employee’s employment contract. It is intended as a guide and should not be viewed as an inflexible specification and it may be varied from time to time in the light of strategic developments following discussion with the post holder. 
The post holder will be expected to work to objectives agreed with the line manager.
This post is subject to completion of an Enhanced Access NI check.

Essential Criteria

Qualifications

Recognised qualification in massage and reflexology (A)
 
Knowledge and Experience

•    Demonstrable experience working as a Complementary Therapist (A)
•    1 years’ experience of managing a team (A)
•    Experience of organising and delivering training (A)
•    Knowledge of professional standards of complementary therapy practice (I)
•    Excellent written and oral communication skills (I)
•    Ability to work on own initiative and manage and prioritise workload effectively (A)
•    Experience of leading and working in a multi-disciplinary team (I)
•    Working knowledge and experience of monitoring and evaluating clinical outcomes (I)
•    Membership of the Federation of Holistic Therapists (A)
Skills
•    Excellent organisational skills (I)
•    Ability to work with clients impacted by poor mental health, trauma, and suicide and self-harm (I)
•    Sound knowledge of ICT including all Microsoft Office applications (word, excel, outlook, internet etc.) (A)
•    Excellent interpersonal skills to work within a team and build good working relationships (I)

 Desirable Criteria
•    Knowledge and experience of working with trauma (A)
•    Teacher/Training Qualification (A)
•    Previous experience of using computerised management information systems (A)