Casework Coordinator - Family Reunion Integration Service

Could you provide support to refugee families reuniting in Northern Ireland?

We have an exciting opportunity for a Casework Coordinator to join our Belfast based Refugee Support and Restoring Family Links team, working on our Family Reunion Integration Service (FRIS) project. 

As a Casework Coordinator, you will be responsible for developing, coordinating, and delivering casework services for families arriving into the Belfast area on a refugee family reunion visa. What you’ll be doing will be dependent on the needs of the families you’re supporting, so each day will be different. This could involve helping with applications for benefits, liaising with local housing authorities, and advocacy activities related to access to health and education services. 

You’ll also be delivering the Family Reunion Travel Assistance service in the area, which assists family members of refugees to travel safely to the UK; this will involve providing pre-arrival support and advice on the process, and post arrival support to the family through the FRIS project.


Say hello to the team
The Family Reunion Integration Service is the UK’s first national programme to support reunited refugee families to integrate into their new communities. The project provides integration support to people reuniting with their families at eight locations across the country, and is a partnership between the British Red Cross and Queen Margaret University. Since the service was launched, we’ve supported 900 reunited refugee families to build a new life together in the UK. For further information on the project, please click here. 

A key part of this role will be working closely with our partners and the wider FRIS team to develop, maintain and promote the service through collaborative working and shared learning. Our team work closely with research and development officers to provide on the ground insight and to flag advocacy issues. 

 
This role might be for you if...
You've got experience delivering casework with vulnerable clients and you’re able to effectively advocate on behalf of clients to realise their rights and entitlements.

You have an understanding of issues relating to refugees, asylum seekers and other vulnerable migrants

You’re able to support, manage and develop volunteers

You're a team player; you're able to work as part of a team within what can sometimes be a high-pressure environment. You will have experience of cross-agency partnership and collaborative working too.

You're a great communicator with the ability to adapt your communication style based on the audience.

Closing date for applications is 23:59 on  Monday 26th October 2020 with interviews to follow.

We offer a wide range of staff benefits, these include:

• 36 days holiday pro rata (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy

A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. 

Our organisation was born out of a desire to bring help without discrimination.  Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. 

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies. 

 
This project is funded by the EU Asylum Migration and Integration fund. Making management of migration flows more efficient across the European Union.


Connecting human kindness with human crisis