Assembly Constituency Caseworker (Part-Time) - Naomi Long MLA

Main Responsibilities and duties

• Providing full range of admin and secretarial support (including typing, emails, phone calls, mail, filing, photocopying, minuting of meetings, etc.)
• Assisting with MLA’s diary arrangements
• Keeping records of all transactions involving MLA’s expenditure
• Ordering and managing stationery stock/office equipment
• Attending meetings/conferences as required
• Updating and maintaining databases and maintenance of file management systems to comply with Data Protection requirements
• Managing and monitoring incoming calls and inquiries
• Providing information and advice to constituents on a range of issues
• Monitoring Assembly Legislation and debates relevant to constituency matters
• Maintaining up-to-date knowledge of relevant legislation
• Planning and organising events
• Assisting MLA with preparation for events, visits, questions and motions
• Liaising with groups in the constituency and with the general public on the MLA’s behalf
• Responding to correspondence and enquiries from constituents, the media, lobbyists and pressure groups
• Dealing with complex queries and complaints on MLA’s behalf including drafting and signing letters
• Gathering relevant information to resolve or progress cases, including liaising with government agencies, voluntary sector and others
• Attending surgeries, tribunals and meetings as appropriate
• Ensuring all casework is logged, monitored and actions identified and completed
• Ensuring enquiries are dealt with sensitively and confidentially
• Building relationships with business, community and other relevant groups in the Constituency
• Any other duties as required in support of the MLA carrying out their Assembly duties.

Remuneration

In line with the Determination of the IFRP, this is advertised as a Grade 2 Post.

Starting salary of £11, 850 p.a. (£19,750 pro rata) (Salary range £11,850 - £13,500)