Job | Full Time

ASSEMBLY CONSTITUENCY CASEWORKER

Democratic Unionist Party

Information, Advice & Advocacy
£16.06 Per Hour
37.00
The successful applicant will be supporting Mr Harry Harvey MLA in his Ballynahinch constituency office, and in particular dealing with enquires from members of the public.

Main Duties of the Role 

  • Providing information/advice to constituents on a range of issues including, Housing, Welfare and Health, including local council queries.
  • Managing and monitoring incoming calls, emails and enquiries
  • Drafting letters/correspondence
  • Updating/maintaining IT databases
  • Managing and progressing portfolio of casework appropriately
  • Ensuring enquiries are dealt with sensitively and confidentially
  • Gathering relevant information to assist with resolving cases
  • Retaining records and information confidentially and in line with the Data Protection Act and GDPR
  • Ordering and managing stationery stock/office equipment
  • Assisting in preparing for visits, events and meetings
  • Attending meetings/conferences and training sessions as required
  • Organising and providing secretarial support including minutes for meetings
  • Assisting with MLA's diary management
  • Identifying local community groups/key contacts
  • Other duties as required in support of the MLA carrying out their Assembly duties

 

Essential Criteria

  • Applicants must have 3 years minimum experience within a busy office environment involving advising and problem solving directly with the public.
  • Experience in providing general administrative support including typing, filing etc
  • Must have a working knowledge of Microsoft Office, Outlook/Emails etc
  • Ability to work from own initiative and see tasks through to conclusion
  • Previous experience dealing with inter-agencies and voluntary sector.
  • Demonstrate a working knowledge of GDPR

 

Desirable Criteria

  • Experience within a political environment would be advantageous
  • Good problem solving and communication skills
  • Good organisational skills and the ability to prioritise
  • Knowledge of Stormont business and processes
  • Awareness of local issues within the constituency.

 

 

 

Closing Date

Monday / 23 May 2022 12:00pm
12:00pm

Contact Details

Mrs Margaret Tinsley

10a The Square
Ballynahinch
BT24 8AE
United Kingdom

More Information

We are committed to providing equality of opportunity in employment and welcome applications from all suitably qualified applicants irrespective of gender, marital or family status, religious belief, political opinion, disability, age, race, nationality or sexual orientation. Appointments will be based on merit.

Files

application_form_constituency assistant_0.docx