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Job | Full Time

Administration and Support Officer

Victim Support NI

Administration
£17,109.12
35.00
The main purpose of the role involves the provision of initial support to victims/witnesses of crime and the maintenance of effective administrative systems that support this engagement process.

Title                       : Administration and Support Officer    

Responsible To    : Administration Coordinator 

Location                : Albany House, 73-75 Great Victoria Street, Belfast, BT2 7AF 

Hours of Work      : 35 Hours per week. Monday to Friday 9.00am to 5.00pm 

Candidates must be willing to work a shift pattern on a Thursday 12:00 noon to 8:00pm. These will be allocated on a rota basis.                             

Duration                : Permanent 

Salary                    : £17,109.12

Purpose:

Victim Support NI supports people affected by crime in NI.  We are recruiting for an Administration & Support Officer who will support our service to ensure that we can continue to provide victims with the high quality support they need in the aftermath of a crime.  Whilst having an ability to work on your own initiative, you will also work well as part of a team.

The main purpose of the role involves the provision of initial support to victims/witnesses of crime and the maintenance of effective administrative systems that support this engagement process.

Qualifications:

 5 GCSE’s / ’O’ levels / Equivalent including English and Maths grade C or above with a minimum of two years’ experience in the provision of an effective administration service in an office environment 

Or 

Five years’ experience in the provision of an effective administration service in an office environment.

 Skills and Experience 

  • Proven organisational skills in an office environment                                                                                
  • Proven interpersonal skills, both verbal and written, with particular experience of making and receiving high volume telephone calls during peak periods 
  • Experience of both internal and external stakeholder engagement 
  • Experience of dealing with confidential information - both verbal and written 
  • Experience of dealing sensitively with people in emotive situations
  • Proven record of valuing accuracy and attention to detail within your work
  • The post holder must be proficient in the use of Microsoft Office packages

Closing Date

Monday / 27 May 2019
12:00pm

Contact Details

HR Department

1st Floor Albany House
73-75 Great Victoria Street
Belfast
BT2 7AF
United Kingdom

More Information

Interviews will take place on Friday 7th June and Monday 10th June 2019.