Consumer Council Online Parcel Delivery Problems Survey

The Consumer Council has launched an online survey to help find out more about NI consumers’ experience of delivery exclusions, restrictions or surcharges as a result of ordering online.

Given that almost half of Northern Ireland consumers shop online and a third of online retailers apply delivery restrictions/ exclusions to NI, we are keen to gather as much information as possible to help us lobby for change on behalf of all NI consumers.

We are calling all online shoppers to fill out our short survey at: https://www.surveymonkey.co.uk/r/YFNW7L2 which takes just a few minutes to complete.

Last updated 7 years 6 months ago