Job | Full Time
Housing Officer (Property Letting), Smartmove Housing, Derry/Londonderry area
First Housing Aid & Support Services
From 17314 To 17314
37.50
We are currently seeking an enthusiastic and experienced person to join our private rented sector access scheme in the Derry/Londonderry area. This is an exciting opportunity to manage housing and related services.
- To ensure that the aims and objectives and outcomes of SmartMove NI are consistently delivered.
- To participate and provide reports and updates to the Operations Manager of SmartMove NI as required, and contribute to reports submitted to the Head of SmartMove NI as required.
- To update database systems of outcomes, activities, equal opportunities, levels and indicators of performance so that reports will be made available to the NIHE within the expected deadlines.
- To provide an efficient, responsive and sensitive housing management service for SmartMove NI’s customers and those applying to the scheme for housing.
- Provide contact, advice and guidance to customers within the framework of the tenancy agreement and the relevant procedures. This includes the preparation of tenancy agreements, Handbooks and Information Packs for new tenants.
- To liaise with tenants on housing management problems, Enforcement of tenancy conditions and ensuring the housing stock are maintained in good condition
- To actively promote and market empty homes in order to undertake the letting of homes within SmartMove NI relevant policies and procedures, to ensure rent loss is kept to a minimum.
- To deal with enquiries and complaints from tenants and members of the community as well as the general public.
- Through effective communication with stakeholders, oversee the referral process, ensuring all referrals are appropriately logged, assessed and decided upon in compliance with equal opportunities and outcomes clearly communicated to appropriate referring agents.
- Ensure that an effective and cooperative relationship is maintained with our stakeholders through a multi-agency approach.
- To maintain First Housing IT system (PSOCC) for case working recording
- To be responsible for carrying out in conjunction with team members, fire drills and associated protocols
- To ensure that appropriate risk assessments are carried out on buildings within your span of control
- To liase with relevant bodies and stakeholders to promote and maximise service delivery
- To carry out other duties appropriate to the post as may be required.
Closing Date
Friday / 21 July 2017
1:00pm
1:00pm
Contact Details
Karla O' Kane
23 Bishop Street
2 Drumragh Avenue
Derry/Londonderry
BT48 6PR
United Kingdom
Files
app.form_.2016.06.09_7.doc hosm.r15.01.cov_.lett_.june_.17.docx hosm.r15.01.job_.des_.june_.17.doc hosm.r15.01.job_.ad_.june_.17.doc smartmove.info_.june_.17.doc