Constituency Office Manager (South Down) Full- time / temporary.

Temporary 6 month contract with possibility of extension.

Assembly Constituency Office Manager

• Contributing to strategic planning
• Developing and implementing office systems/procedures
• Responsibility for ensuring that office is fully equipped
• Managing the office team, ensuring accurate personnel records are kept and notifying HR of contractual changes as necessary
• Responsibility for staff training and recruitment
• Responsibility for managing all aspects of budget and contracts, keeping the Member informed of all relevant financial matters
• Responsibility for efficient data and file management to comply with Data Protection
• Monitoring Assembly legislation and debates
• Maintaining up-to-date knowledge of relevant legislation
• Overall management of the Member's diary commitments, delegating tasks to others as appropriate
• Planning and organising events
• Assisting MLA in preparing for visits, events, questions and motions.
• Providing secretarial support for meetings as required
• Building relationships with business, community and other groups in constituency
• Liaising with groups within the constituency and the general public on the Member's behalf as necessary
• Responding to correspondence and enquiries from constituents, the media, lobbyists and pressure groups
• Dealing with complex queries and complaints on Member's behalf, including drafting and signing letters
• Gathering relevant information to resolve or progress cases
• Liaising with Government agencies, voluntary sector and others to resolve constituency matters
• Attending surgeries, tribunals and meetings as appropriate
• Ensuring all casework is logged; monitoring progress and ensuring all identified actions are taken
• Ensuring that enquiries are dealt with sensitively and confidentially
• Other duties as required in support of the MLA carrying out their Assembly duties

Essential Criterion

Experience of managing and progressing casework.

Ability to work to own initiative and manage staff.

Desirable Criterion

A working knowledge of Government structures.

Experience of working in a public facing role.

Degree Level Qualification

 Application:  See attached form 

Grade 3 (£22,750 pro rata equates to £11.82 ph)