Area Administrator

Cruse Bereavement Care- Belfast

10 College Green Belfast

26 Sep 2008

Laura St John

crusecoordinator@btconnect.com

www.cruse.org.uk

1. To provide administrative support to the coordinator and Area committee members as required and ensure the smooth running of the Area Office.
2. To respond appropriately and sensitively to a wide range of telephone enquiries to the Area Office including referrals from bereaved people.
3. To manage referrals to bereavement volunteers and appointments between volunteers and clients.
4. To prioritise all work and delegate to administrative assistants and evening receptionists as appropriate: to ensure that targets have been achieved.
5. To monitor the workload of the office on a daily or weekly basis as appropriate.
6. Provide information about the service to clients, parents and carers.
7. To manage the administration of the financial systems including maintenance of petty cash, distribution of payments and preparation of bank lodgements.
8. To act as minute secretary at committee meetings ensuring all administrative and related duties are carried out.
9. To ensure all records and statistical information are available as required
10. To manage the administration of training courses, conferences and other Area activities.
11. To ensure routine letters and other documentation are of a high standard.
12. To ensure that a secure filing system and effective administration systems are maintained.
13. To ensure that the staff handbook is kept up to date.
14. To ensure that all records of volunteer and client details are kept confidentially.
15. To ensure that a supply of literature and stationery is available in the office.
16. To carry out such other duties as may be reasonably required from time to time.
17. To be prepared to work some evenings and weekends.

Cruse Belfast, 10 College Green, Belfast (please send SAE if writing in for an application), crusecoordinator@btconnect.com, Laura St John www.cruse.org.uk