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Are you responsible for the introduction, management and/or review of quality improvement initiatives?
Tuesday 19 April 2005
Wednesday 20 April 2005
10:00
04:30
NICVA- Belfast
£63.00
Approaches to Quality - 19 and 20 April 2005
Are you responsible for the introduction, management and/or review of quality improvement initiatives?
Do you want to find our more about the tools and techniques you can use to improve your organisation’s effectiveness?
This course provides you with an overview of what “quality” means in the voluntary and community sector and an introduction to quality tools and techniques.
It will be held over two days at NICVA on 19 and 20 April 2005 from 10.00am - 4.30pm
The course will cover the following topics:
Overview of principal quality initiatives, approaches to conducting assessments, improvement objectives and measuring performance.
NICVA is pleased to support 75% of the costs of this course meaning your organisation only has to pay £63.00.
If you are interested in attending please contact: Roisin Kelly or Sandra Bailie
028 9087 7777 
roisin.kelly@nicva.org sandra.bailie@nicva.org
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Northern Ireland Council for Voluntary Action is registered as a company limited by guarantee in Northern Ireland (No 1792) and is registered as a charity for tax purposes with the Inland Revenue