These workshops will enable participants to answer general queries, recognise when a client or service user may not be claiming what they are entitled to and when they may need a referral to specialist support.
They are designed for community workers, support workers, social workers or health visitors, staff of organisations seeking to provide advice; anyone working with individuals or groups who could potentially claim benefits.
Foundation learners will understand basic entitlement and potential changes to:
- Carer’s Allowance
- Income Support/IB JSA
- Pension Credit
- Community Care Grants
- Employment Support Allowance
- Housing Benefit
- Tax Credits
- Disability Living Allowance
- Attendance Allowance
and an introduction to Universal Credit
Advanced learners will understand the likely welfare reform changes that will affect their clients. Looking closely at the Welfare Reform Bill:
Part 1 – Universal credit
Part 2 – Working-age benefits
Part 3 – Other benefit changes
Part 4 – Personal independence payment
Part 5 – Social security: General
Part 6 – Miscellaneous
Part 7 – Final
and examining the schedule for change and potential impact on clients.