CUSTOMER SERVICE - TRAINING
Trainsafe UK
This course leads to certification in the HABC Level 2 Award in Customer Service.
What can I do once I complete the Course?
This Course will help you deliver excellent Customer Service. It is suitable for all types of work.
How long does the Course take?
The Course takes around 6 hours in total. It is normally delivered over 1 day or 2 evenings.
How do I book onto the Course?
You can book your place Online or contact us on 02838 39 45 80
You can also email us at [email protected]
How much does the Course cost?
£55 including VAT per person
Book 2 Learners on the same Course for £100
Discounts available for Group Bookings
Where is the Course held?
The Course is held in our offices at 51 Church Street, Portadown. We can also come to Your Premises
Is there a test at the end of the Course? What is the pass rate?
There is 1 assessment – a 30 question multiple choice assessment.
The current pass rate is 100%
How is the Course delivered? What will I learn?
The Course is very interactive and you will be supplied with all materials. You will learn about communication with the customer and how to deal with difficult situations and why it is important to act fast.
Who is the Course for?
This is an essential course for anyone who is interested in or who is already working in a role where they deal with members of the public.
CUSTOMER SERVICE - TRAINING
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