CUSTOMER SERVICE - TRAINING
Trainsafe UK
Level 2 Award in Customer Service - Accredited by HABC
As a Training Organisation, The Training and Recruitment House is accredited by HABC/CIEH/FAA. This course leads to certification in the HABC Level 2 Award in Customer Service.
Who is the Course for?
This is an essential course for anyone who is interested in or who is already working in a role where they deal with members of the public.
Where is the Course held?
The Course is held in our offices at 51 Church Street, Portadown. We can also come to Your Premises.
How much does the Course cost?
£55 (VAT Included) per person. Discounts available for Group Bookings.
What can I do once I complete the Course?
This Course will help you deliver excellent Customer Service. It is suitable for all types of work.
How is the Course delivered? What will I learn?
The Course is very interactive and you will be supplied with all materials. You will learn about communication with the customer and how to deal with difficult situations and why it is important to act fast.
How long does the Course take?
The Course takes around 6 hours in total. It is normally delivered over 1 day or 2 evenings.