Cost: NICVA Members £50, Non members £
Contact: Roisin Kelly
Phone: 028 9087 7777
Location: 61 Duncairn Gardens, Belfast BT15 2GB
Location
Managers are generally assertive but sometimes due to tight deadlines, challenging personalities within our teams, weak management skills, we can undermine our staff and in turn allow ourselves to be undermined which causes trouble and a loss of respect in the long term.
This training will show you a technique that will help you behave more assertively in potentially difficult situations. You will assess your own behaviour in the workplace and think about ways of implementing change in your interactions with staff whilst encouraging them to be assertive as well. Maximum benefit will be achieved if you consider attending this session along with managing staff although it is not compulsory.
Booking information
Please download a booking form below and return it to roisin.kelly@nicva.org or contact Roisin for more information on 028 9087 7777.
Preference will be given to individuals on the waiting list from the previous sessions. Spaces will also be limited to one person per organisation.
Please note there is a cancellation fee if you book but do not advise us that you cannot attend within five working days of the event - see booking form for details.
Getting here and Parking
NICVA has a number of free parking spaces available for those attending events. Unfortunately these can't be reserved and are available on a first come basis. NICVA's spaces are clearly marked and we would ask that visitors only use spaces allocated to NICVA when attending an event. Parking is also available on Duncairn Gardens and surrounding areas within close walking distance. NICVA is also a short walk from Yorkgate Train Station and you can easily catch a bus from the city centre (no 1D) direct to Duncairn Gardens, or (no 61 and 64) to Cityside Centre (a few minutes walk).
| Attachment | Size |
|---|---|
| Booking Form | 87.5 KB |
Users interested in attending.
To register your interest in attending this event - login and click the "I'd like to attend this event" link above.
The event author is responsible for any further follow up, registration process or confirmations.
None so far.
Related events
- NICEM Equality and Diversity training
- Confidence in Making Presentations
- Calling Unemployed young people aged 16-25: Get into Retail, Belfast
- 5 Steps to Safety - emergency evacuation procedures for minibuses, coaches and buses - Trainers Course
- Introduction to the UN International Convention on the Elimination of Racial Discrimination (ICERD) - workshop
- Basic First Aid for Drivers and Passenger Assistants
- Customer Care for passengers
- Minibuses and the Law course
- Rhythm Alchemy Playshop, 5th - 7th November 2010
- Training the Trainers of Volunteers




