Domestic Violence Telephone Helpline Worker

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Women's Aid Federation Northern Ireland requires a Helpline Worker to work as part of a team handling calls to the 24 hour Domestic Violence Helpline.

Organisation:

Women's Aid Federation Northern Ireland


Address:


Closing Date:

12 Sep 2008


Contact Name:

Alison Stevenson


Contact Email:

alison.stevenson@womensaidni.org


Contact Email:

info@womensaidni.org


Contact Telephone:

028 9024 9041



The successful candidate will be required to work as part of a team handling calls to the 24 hour Domestic Violence Helpline. In addition you will be required to provide guidance and support to volunteers, who are a valuable asset to the team.

The following skills and experience are essential:

  • A high standard of verbal and written communication skills
  • Knowledge and understanding of the impact of domestic violence
  • I.T. literate
  • Recording and collating information
  • Effective helping skills and information

Ref: DVW08
Full-time/Part-time £17,781 pro rata
Day and evening hours

To request an application pack please write enclosing a 46p S.A.E to Women's Aid Federation NI, 129 University Street, Belfast, BT7 1HP or email Icon of an envelope alison.stevenson@womensaidni.org


Womens Aid Federation Northern Ireland | Alison Stevenson | 21 Aug 2008
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