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Salary: £28,153 - £38,131 The Head of Consumer Support is a key position within our Senior Management Team and will lead a team that is the front-facing primary point of contact for consumer support and complaints handling.
The Consumer Council
06 Jun 2008
Recruitment
028 9067 2488
www.consumercouncil.org.uk
The ideal candidate will have a degree and three years’ experience of managing customer service relations in a customer focused environment or be educated to A’level standard and have five years’ relevant experience. You should also be able to demonstrate experience of strong leadership and staff management experience with significant responsibility to plan, allocate and monitor resources.
For more information or to download an application pack visit
www.consumercouncil.org.uk
Alternatively call us on 
028 9067 2488 or 
info@consumercouncil.org.uk
The closing date for completed application forms is 4.00pm on Friday 6 June 2008.
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Northern Ireland Council for Voluntary Action is registered as a company limited by guarantee in Northern Ireland (No 1792) and is registered as a charity for tax purposes with the Inland Revenue