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The vision for A2B is to empower and enable the older people of Northern Ireland to maximise their take-up of benefit entitlements. A2B will be developing online resources, available to older people, their carers, and Voluntary Sector and Governmental advisers to screen older people for benefit eligibility, prepare their claims applications, and submit their data for claims processing.
Access to Benefits
Access to Benefits Unit 40 NCBC 2 Duncairn Gardens BELFAST BT15 2GG
05 Oct 2007
Tracy Bell
028 9075 4070
http://a2b.org.uk
The Training Officer (TO) will be A2B’s central point of contact on training matters. The TO is primarily responsible for organizing training events, managing external training resources, and encouraging participation in A2B’s training programmes. The TO is also responsible for maintaining relationships with network partners and providing them with materials such as train the trainer courses.
The TO will work with the Outreach team to design and deliver focus group sessions and pilot activities that will guide the design and development of A2B’s tools. This joint effort will help ensure a proper and flexible design, integrated functionality, and robust infrastructure to achieve the multiple demands upon the system. The TO will also deliver the initial technology trainings to advisors in order to gather feedback on the effectiveness of those trainings.
The TO will work with the Information Management team to identify online self-help needs, and convey that information to colleagues as appropriate to ensure that appropriate materials are developed to meet users’ needs. The TO will also work with the Advice Sector and Government agencies to establish an accreditation process for an older person advisor training course, and work in conjunction with colleagues to coordinate delivery of this course with participating partners in the sector.
As TO you will manage the 4 main objectives of the training element of this project:
Tracy Bell
Access to Benefits
Unit 40 NCBC
2 Duncairn Gardens
Belfast BT15 2GG
t: 028 9075 4070
e: tracy@a2b.org.uk
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Northern Ireland Council for Voluntary Action is registered as a company limited by guarantee in Northern Ireland (No 1792) and is registered as a charity for tax purposes with the Inland Revenue